Swagelok North Texas FAQ
What is your company name?
Formerly known as Texas Valve & Fitting Co., we are now Swagelok North Texas, as of October 2020; to align more closely with the global brand recognition of the Swagelok name. Learn more about our history and our team here
What are your office hours?
Monday through Friday from 8:00am to 4:30pm. For an after-hours emergency, please call 214-221-6000 and follow the instructions.
What services do you provide?
We offer a wide variety of value-added services including Custom Fabrication & Assembly, Engineering Assistance, Orbital Welding, Vendor Managed Inventory, Tool & Equipment Rental, and training on Fluid System Applications. Check out our Services page for more information.
How can I get a catalog?
You can browse our products on the SNT website, by using the search bar to easily locate our library of downloadable catalogs. We also offer downloadable CAD and Sales Drawings. Please Contact Us and we will have one of our sales associates contact you for a visit.
I need help selecting a product, who should I call?
We have experienced customer and technical service. Contact us today via email or phone at 214-221-6000
Can I order my parts already assembled?
Yes, we can assemble that for you! Please visit our Custom Solutions for more information.
What should I do if I experience a problem with Swagelok products?
Please contact us immediately. We will do whatever it takes to find a solution for you.
Can I purchase Swagelok products online? Yes! By registering online, you will have access to order the products you need.
How can I get notified when my package ships?
By providing your email address when you order, you will receive an automatic shipping notification via FedEx or UPS.
How do I apply for credit with Swagelok North Texas? To apply for a business credit account with Swagelok North Texas, please complete the New Customer Packet/Credit Application and submit the required business, banking, and trade reference information. Once received, our team will review your application and follow up with next steps.
Can I pick up my order? Yes. please pull around to the back of the building and call us at 214-221-6000 to notify us that you are here. A member from our Logistics Teams will place your order outside for pick-up.
What kind of warranty can I expect with Swagelok products?
Swagelok products are backed by the Swagelok Limited Lifetime Warranty.
Do you offer training?
Yes, please Contact Us for more information.
Is online training available? Yes, please Contact Us for more information.
What type of Quality System do you have in place?
We are proud to be SQS (Swagelok Quality System) Certified. SQS meets and exceeds ISO 9001 standards. The Swagelok SQS program is specifically designed to ensure all Swagelok distributors provide a consistent level of support and service.
How do I open an account with you?
Contact us online or give us a call so we can establish your account with SNT.
How do I return a product?
Call Us at 214.221.6000.
Where do I send payment?
Please remit all payments for Swagelok North Texas to:
505 Century Parkway Suite 100
Allen, TX 75013
Call us at 214.221.6000 or order online to pay by credit card
How can I obtain a copy of an invoice?
Feel free to email or call us to receive an emailed copy of your invoice and we will promptly email a copy of your invoice to you.
What type of certifications do you provide?
We offer the following types of certifications: certificate of compliance, cure date certification, standard traceable certifications of compliance, nuclear certifications of compliance, and more. Please call for pricing on certifications and availability.
Do I need an account to order parts from you?
You do not need to have an account to order from us, but having an account makes the process flow much faster. Please contact us to get started.
What does Swagelok North Texas provide? Swagelok North Texas provides high-quality Swagelok products, services, and technical support for industrial fluid systems. Capabilities include Swagelok components, custom solutions, assemblies, fabrications, field engineering, certified training, hoses, tubing, and related fluid system support for customers across North Texas. Is Swagelok North Texas an authorized Swagelok sales and service center? Yes. Swagelok North Texas is the authorized Swagelok sales and service center for the North Texas region, connecting customers with Swagelok products, local technical expertise, and tailored fluid system solutions. Where is Swagelok North Texas located? Swagelok North Texas serves customers from its North Texas locations, including Allen and Longview, Texas. Customers can contact the team for product support, quote requests, training, custom assemblies, and field engineering assistance. What areas does Swagelok North Texas serve? Swagelok North Texas serves industrial customers throughout North Texas, including the Dallas-Fort Worth area, Allen, Longview, East Texas, and surrounding markets. The team supports companies that need reliable fluid system products, local inventory access, and technical expertise close to their operations. What Swagelok products are available through Swagelok North Texas? Swagelok North Texas provides access to a broad portfolio of Swagelok fluid system components, including fittings, valves, pressure regulators, hoses, tubing, tube accessories, gauges, measurement devices, filters, welding systems, leak detectors, lubricants, sealants, and quick connects. What industries does Swagelok North Texas support? Swagelok products and services support a wide range of critical industries, including oil and gas, chemical and petrochemical, power, semiconductor, transportation, research and development, and general industrial applications. Swagelok components are used where safe, reliable movement of liquids and gases is essential. What services does Swagelok North Texas offer? Swagelok North Texas offers value-added services including custom fabrication and assembly, engineering assistance, orbital welding, vendor managed inventory, tool and equipment rental, and training on fluid system applications. Does Swagelok North Texas offer custom fabrication and assembly services? Yes. Swagelok North Texas offers custom fabrication and assembly services for fluid system applications. The team can help build anything from a few components to complete panels or enclosures, helping customers save time, simplify installation, and improve system reliability. Can Swagelok North Texas help build a custom assembly from an idea or drawing? Yes. Customers can contact Swagelok North Texas Custom Solutions with a drawing or even an idea. The team can help design, fabricate, test, inspect, package, and deliver fluid system assemblies built around specific application needs. What types of custom assemblies can Swagelok North Texas build? Swagelok North Texas can support a wide range of custom fluid system assemblies, including panels, enclosures, sampling systems, gas distribution systems, mechanical seal support systems, and other fabricated solutions using Swagelok components. Does Swagelok North Texas offer field engineering services? Yes. Swagelok North Texas offers field engineering services that can include on-site walkthroughs, collaboration on customized solutions, P&ID development, CAD drawings, fabrication based on approved designs, customer reviews during assembly, factory acceptance testing, and final product delivery. Can Swagelok North Texas help improve fluid system safety and reliability? Yes. Swagelok North Texas can help customers evaluate fluid system challenges, identify improvement opportunities, and recommend products, assemblies, training, or engineering support designed to improve reliability, safety, and performance. Can Swagelok North Texas help reduce leaks in industrial fluid systems? Yes. Swagelok products are designed to support leak-tight fluid handling in demanding applications. Swagelok North Texas can also provide product guidance, training, field support, and custom solutions to help customers address leaks, improve installation practices, and reduce downtime. Why is proper tube fitting installation important? Proper tube fitting installation is important because fittings play a critical role in safe and reliable fluid system performance. Swagelok provides tube fitting resources and training designed to help teams install compression fittings correctly, reduce errors, and build more dependable systems. Does Swagelok North Texas offer tube fitting installation training? Yes. Swagelok North Texas offers training and education options, including tube fitting installation and tube bending training. These courses are designed to help customers build confidence, improve installation practices, and support safer, more reliable fluid systems. Who should attend Swagelok training? Swagelok training is useful for engineers, maintenance teams, technicians, supervisors, installers, inspectors, and anyone involved with fluid system installation, inspection, troubleshooting, or maintenance. Does Swagelok North Texas offer tube bending training? Yes. Swagelok North Texas offers tube bending training as part of its training and education services. Proper tube bending can help improve system layout, reduce connection points, support cleaner installations, and improve long-term fluid system performance. Does Swagelok North Texas offer hose advisory services? Yes. Swagelok North Texas offers hose advisory services to help customers evaluate hose selection, routing, installation, inspection, and replacement considerations. This can help improve hose performance and reduce the risk of premature failure. How often should industrial fluid system components be inspected? Industrial fluid system components such as regulators, valves, and hoses require regular inspection and maintenance to reach their full lifecycle potential. Preventive maintenance can help reduce system costs, extend component life, and prevent avoidable downtime. What are Swagelok grab sampling systems? Swagelok grab sampling systems are fluid system assemblies used to safely capture representative samples from a process stream. Swagelok North Texas offers grab sampling systems that can be customized for each customer’s unique application. What are Swagelok gas distribution systems? Swagelok gas distribution systems are engineered assemblies that help deliver gases safely and reliably from source to point of use. They can help improve safety, simplify operation, and support consistent gas delivery in industrial and laboratory environments. Does Swagelok North Texas offer mechanical seal support systems? Yes. Swagelok North Texas offers mechanical seal support systems as part of its service capabilities. These systems help support rotating equipment applications where reliable fluid control and system performance are critical. Can Swagelok North Texas help with vendor managed inventory? Yes. Swagelok North Texas offers vendor managed inventory services. This can help customers simplify purchasing, reduce stockouts, improve inventory visibility, and keep critical Swagelok components available when needed. Can Swagelok North Texas help source products for urgent maintenance needs? Yes. Swagelok North Texas can help customers identify and source Swagelok products for maintenance, repair, and operational needs. For after-hours emergencies, customers can call the Swagelok North Texas main number and follow the instructions for emergency support. How do I request a quote from Swagelok North Texas? Customers can request a quote by contacting Swagelok North Texas directly through the website, by phone, or by email. The team can help identify the right Swagelok products, custom solutions, training, or services based on the customer’s application. Can I order Swagelok products online? Yes. Customers can register online to view pricing, request quotes, and order Swagelok products through the Swagelok website. Why choose Swagelok North Texas? Customers choose Swagelok North Texas for local access to Swagelok products, technical expertise, field engineering, custom fabrication, training, and support. Backed by the global Swagelok network, Swagelok North Texas helps customers solve fluid system challenges with reliable products and local service. How can Swagelok North Texas help reduce downtime? Swagelok North Texas can help reduce downtime by supporting proper product selection, reliable component sourcing, custom assemblies, field engineering, preventive maintenance planning, training, and vendor managed inventory. These services help customers improve system performance and keep operations moving. What information should I provide when requesting fluid system support? When requesting support, customers should share information such as application type, media, pressure, temperature, materials, connection sizes, system drawings, current challenges, timeline, and any safety or compliance requirements. This helps Swagelok North Texas recommend the right products or services for the application.